Stakeholders Contact
The Shareholders office is open to all shareholders of BBVA Colombia with the main purpose of maintaining a direct line of communication between the issuer and the shareholder, collecting suggestions and resolving concerns about the share that may arise.

Customer Service:
The Shareholders office will resolve the doubts and concerns to all shareholders
In person:
Thursdays and Fridays from 8:30 a.m. to 4:30 p.m.
Shareholder Service Office
Carrera 9 No. 72 - 21 Seventh Floor, Bogotá.
Or connecting to the number
(571)3471600 Ext. 11111 from Monday to Friday
Shareholders Office Contact:
Luz Stella Landinez Calderón, Financial Management Analyst
E-mail: luz.landinez@bbva.com / acciones@bbva.com
Postal Code: Carrera 9 N. 72 - 21 Seventh Floor - Shareholders Office, Bogotá Colombia
Investor Relations Contact:
Juan Pablo Herrera Gutiérrez
E-mail: bbvacolombia-ir@bbva.com
Phone Number: (57 1) 3471600 Ext. 12892